Here Is Why Face ID Is Not Available And How To Fix It

Here Is Why Face ID Is Not Available And How To Fix It


Face ID is a kind of facial acknowledgment framework developed and designed by Apple Inc. for the iPad Pro and iPhone. This advanced framework permits biometric validation for opening a device, accessing important data, making payments, and so on. At first, introduced in November 2017 with the iPhone X, it has since been refreshed as well as acquainted with a few new iPhone models, and all iPad Pro models.

The Face ID equipment comprises a sensor that has three modules. First, it has a dot projector that basically projects infrared dots onto the face of the users. Secondly, it is paired with a flood illuminator that focuses infrared light on the user’s face. Thirdly, it has an infrared camera that takes an infrared image of the device owner, peruses the resulting pattern, and finally produces a 3D facial guide. Well, there is a secure subsystem that compares this facial map with the registered face. If two faces get matched adequately, the user will be authenticated. This advanced technology can perceive faces with apparel, glasses, beard growth, cosmetics and it also adjusts to the changes in the appearance of the user over time.

Apple Devices With Face ID

It was on 12th September 2017 when Apple introduced the Face ID system with their device iPhone X. After it is being introduced, Face ID has started various discussions about privacy and security. However, Apple asserts that Face ID is measurable further developed than Touch ID. There are Apple devices that come with Face ID. These are as follows:

  • iPhone 12
  • iPhone 12 Pro
  • iPhone 13 Mini
  • iPhone 12 Pro Max
  • iPhone 13
  • iPhone 13 Pro
  • iPhone 13 Pro Max
  • iPad Pro (3rd generation)
  • iPad Pro (4th generation)
  • iPad Pro (5th generation)
  • iPhone X
  • iPhone XR
  • iPhone 11 Pro Max
  • iPhone XS Max
  • iPhone 11
  • iPhone XS
  • iPhone 11 Pro
  • iPhone 12 Mini

Face ID Is Not Available

Envision you have locked your Apple smartphone with Facial ID and out of nowhere you were unable to unlock your device as Face ID is not available. All things considered, many individuals have had this bad experience with their Apple smartphones.

If Face ID is not available and you are having difficulties unlocking the device, there could be some genuine reasons. Here, we have talked about them:

  • Bad Or Awful Repair: Well, this has all the earmarks of being the most widely recognized reason why Face ID is not available in iPhone. Assuming you have at any point taken your device out to fix certain issues such as back panel replacement or screen replacement or any other hardware part replacement. You found that Face ID is not available or it is not working after your device was gotten back to you. Then, at that point, the expert involved in the repairing process may have altered the Face ID equipment part.
  • Device Camera Possibly Faulty: When Face ID is not available, you need to check the camera. Intermittently, in the event that your mobile case is hampering the device’s sensor cluster, most certainly, the Face ID will not be in functional condition. One normal justification behind Face ID not having the option to identify its user is in the event that the sensor cluster and lens are covered up. You will have to make sure that the case is not causing any problem and along with this, you need to check whether there is any mark on the iPhone glass.
  • Issues With Operating System: Some of the time, assuming you are running an outdated operating system, you will certainly encounter a lot of inconsistencies around certain parts of the device’s features. In such a situation, you will see that Face ID is not available. Therefore, it is very important that you keep your iPhone up to date.

Ways To Fix Face ID Issue

As of now, you have understood the genuine reasons why Face Id is not available. Now, it is very important that you become familiar with a wide range of ways to fix this issue. Here, we have explained everything. So, do not miss it:

  • Check The Settings Of Face ID: If the Face ID is not available, you will have to first check the settings before taking your device to the service center. You need to go to the iPhone Settings and then, you will have to tap on Face ID & Passcode. After that, you will see the ‘Reset Face ID’ option. Before doing this, you need to ensure that Apple Pay, Password AutoFill, App Store, and iPhone Unlock are enabled.
  • Check Face ID Authentication For Third-Party: Well, Face ID makes your device secure and it can be integrated with third-party software to enhance the security of those apps. Therefore, Face ID is used by the instant messaging app, banking and payment app, and so on for authentication. If you do not allow other applications to use the built-in Face ID feature, you will not be able to use this to unlock those applications. In such a situation, you need to enter the Passcode. At some point, you will feel Face ID is not available. So, you need to check the Face ID authentication setting for a third-party application. You can go to setting and then, you can look for the list of installed third-party applications. After that, you can enable Face ID for a third-party app specifically.
  • Clean The Sensors Occasionally: If Face ID is not working or if you see that Face ID is not available, there might be an issue with the sensors. You will have to ensure that there is zero obstruction and the Face ID sensors are cleaned. You can use a dry and soft cloth in order to clean the Face ID sensor located on the top front of your device. Basically, dirt and body oil stick to the sensor when we hold the device for too long on the ear. Sometimes, using a thick screen protector can cause problems. Therefore, if you are having such a screen protector, you need to remove it or you can replace it with a thin screen protector.
  • Make Sure Your Face Is Not Blocked: Although the Face ID technology used by Apple is highly advanced and it can track your face even after putting on makeup, sunglasses, and other things. However, sometimes, it fails to detect your face due to these. Therefore, if you see Face ID is not available, you need to make sure that you are not wearing a mask or any clothing. Moreover, you need to ensure that your face is not blocked.
  • Restart The Device: Sometimes, restarting the iPhone device can solve the Face ID issue. So, if the Face ID does not work properly, you can restart the device and it will work. Apart from this, you need to hold the iPhone properly while unlocking the device using Face ID. Sometimes, improper portrait orientation can cause a problem.
  • Reset All Settings: This is a very simple way to fix the Face ID problem. You just need to reset all settings and after that, you need to register your face again. Thus, you can fix the Face ID problem.

So, this is all about Face ID. We have explained the solutions that you need to follow when Face ID is not available. Anyway, if these do not fix the issue and you are looking for new Apple devices, you can visit Cosmic Wireless.